I found a nice video for you about the Mayday service. You have unboubtedly seen the TV ad of the lady coming up live to help a Kindle Fire HDX user. But this video shows how to invoke the Mayday help. But skip the useless show and tell and start watching at the 2:21 minute point.
https://plus.google.com 11/08/2013 9:25
I love this tablet! Kindle Fire HDX 8.9 is amazing!
Check out the video on my first look and use of the unbelievable Mayday button: http://youtu.be/XD3Nt7mTY6Y
What a great service. I need to see how to offer that level of service to my BackupDepositBox.com clients! We do screen sharing, but this goes beyond even that with on-screen visibility of the customer service rep in a video box and even with drawing on the screen to show where to click to do things.
Get a Kindle Fire HDX